Targets of this function:
- Organization and assurance of SAP basis support for ERP and BW systems for critical Company’s applications;
- Organization and assurance of proper functioning of SAP applications as well as implementation of IS guidelines;
- Administrative tasks, e..g user and authorization management in SAP systems (Netweaver 700, BW 7.0);
- Support of audits regarding SOA/SOX, GAPCAS and related documentation;
Key figures of this function:
- High complexity regarding business impact and service provision (business critical services;
Contact (internal/external):
- Reports to service manager;
- Manages consultants. Coordination with customers and service managers, neighboring departments;
- External: software producers and ext. service providers in SAP environment (SAP AG, etc.);
Responsibilities / tasks:
- Guarantee of smooth and reliable operation of system lines in his/her area of responsibility, timely implementation of IS-related measures as well as changes in coordination with the customer;
- System support for SAP systems (Netweaver 7.0 & BW 7.0 and higher) using appropriate additional tools – e.g. SAP Solution Manager / tools for SOX and GAPCAS topics;
- Close coordination with application manager (e.g. customer meetings) taking into account all relevant SOX and ISO processes;
- Assurance of internal and external audit compliance of user and authorization management;
- Controlling of/compliance with operating budget as well as management of external resources in case of bottlenecks;
- User support by resolution of technical problems with the help of different communication media with the aim of guaranteeing a smooth operation within the IT infrastructure;
- Support of developer regarding resolution of technical problems;
- Execution of transports, implementation of support packages;
Competences:
Techniques (technologies / methods / technical know-how):
- System administration SAP Netweaver/ BW (single & double stack ABAP/JAVA);
- Special knowledge in user/authorization;
- User support;
- Coordination of service providers;
- SOX and process know-how;
- Solution design system landscapes (server, storage;
- SAP security;
- Certificate mgmt., SNC, SSO;
- Web technologies;
- Language skills Languages: German;
- Language skills Languages: English
Work experience:
Long-time experience in support of SAP systems with focus on application-based SAP basis. Experience in security of SAP systems and SOX/ GAPCAS audits incl. documentation;
Project experience:
Several years’ experience in heading IT projects;
Management experience:
Experience in functional leadership;
Intercultural experience:
Openness for collaboration in global teams;
Education:
- Type: University;
- Field: Computer science;
- Academic degree and long-time work experience required or similar vocational education and long-time work experience + further
Required:
Computer science studies (university, UAS, univ. of cooperative edu.) or similar education, SAP certification for administration would be desired
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